Last updated: October 10, 2026

1. Overview

Welcome to SANSTRII.

These Terms of Service ("Terms") govern your access to and use of our website, https://sanstrii.com, including our online store, products, services, and related features.

Throughout these Terms, "SANSTRII," "we," "us," and "our" refer to the operator of the SANSTRII brand and online store.

Our website is powered by Shopify.

By accessing our website, creating an account, subscribing to our services, or purchasing products, you agree to these Terms and our applicable policies.

If you do not agree with these Terms, please discontinue using our website.

Nothing in these Terms limits any mandatory consumer rights provided by applicable law.

2. Eligibility and Website Use

You must be legally capable of entering into a binding agreement to make purchases through our website.

You agree to use our website only for lawful purposes and not to:

• Violate applicable laws or regulations.

• Infringe intellectual property rights.

• Submit false or misleading information.

• Introduce malicious software or harmful code.

• Interfere with website security or functionality.

• Attempt unauthorized access to our systems.

• Use automated tools to disrupt or misuse our services.

We may restrict access to our website where reasonably necessary to protect our customers, systems, or legal rights.

3. Products and Availability

SANSTRII offers clothing, accessories, and related streetwear products.

We make reasonable efforts to display product descriptions, images, sizes, colors, and other information accurately.

However, colors and visual details may appear differently depending on your device and screen settings.

Products may be offered in limited quantities and are subject to availability.

We may update product descriptions, collections, and availability at any time.

If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution, including a refund where required.

4. Pricing and Payments

Product prices are displayed on our website and may change from time to time.

The price applicable to your order will be the price confirmed during checkout, subject to correction of an obvious pricing error in accordance with applicable law.

Shipping costs, taxes, and other applicable charges will be displayed during checkout where required.

Payments are processed securely through Shopify and supported payment providers.

You agree to provide accurate billing and payment information when placing an order.

5. Orders and Order Confirmation

After placing an order, you may receive an automated order confirmation email.

We may need to verify order details or payment information before fulfillment.

We may decline or cancel an order where there is a legitimate reason, including suspected fraud, payment failure, product unavailability, or a clear pricing error.

If we cancel an order after payment has been collected, we will refund the amount paid for the cancelled items.

We will not cancel orders arbitrarily or in a way that overrides mandatory consumer protections.

6. Shipping and Delivery

We aim to process and dispatch orders within the timeframes communicated on our website.

Delivery estimates may vary depending on the destination, shipping provider, customs processing, and other circumstances.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

Applicable shipping fees will be communicated before purchase.

For additional information, please review our Shipping Policy:

https://sanstrii.com/policies/shipping-policy

Your statutory rights concerning delivery remain unaffected.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are handled in accordance with our Refund Policy and applicable consumer protection laws.

Where applicable, consumers purchasing online may have a statutory right to withdraw from a purchase within 14 days after receiving the goods, subject to legally permitted exceptions.

Nothing in our policies excludes rights relating to faulty, damaged, or non-conforming products.

For details, please review:

https://sanstrii.com/policies/refund-policy

8. Early Access and Promotional Offers

SANSTRII may offer early access to collections, exclusive launches, waitlist registration, and promotional discounts.

Promotional offers may be subject to specific eligibility requirements, validity periods, and conditions communicated with the offer.

Discounts may not be combined unless expressly permitted.

Joining our waitlist does not guarantee product availability or priority access unless explicitly stated.

We reserve the right to correct promotional errors, subject to applicable law.

9. SMS Marketing Terms

SANSTRII operates an optional SMS marketing program.

By voluntarily entering your mobile number and affirmatively agreeing to receive marketing messages through our subscription forms or other clearly identified opt-in methods, you consent to receive recurring automated promotional SMS messages from SANSTRII.

These messages may include:

• Product launch announcements.

• Early-access notifications.

• Exclusive offers and discounts.

• Collection updates.

• Other promotional communications.

Consent to receive SMS marketing is not required to make a purchase.

Message frequency varies.

Message and data rates may apply depending on your mobile carrier.

Opting Out

You may unsubscribe from SMS marketing at any time by replying STOP to a message from us.

For assistance, reply HELP or contact info@sanstrii.com.

We will honor valid opt-out requests in accordance with applicable law.

We may use third-party messaging providers, including Omnisend and its service partners, to manage subscriptions and deliver SMS communications.

For more information about how we handle your personal information, please review our Privacy Policy:

https://sanstrii.com/policies/privacy-policy

Additional messaging provider terms may apply where disclosed during subscription.

10. Email Marketing

If you subscribe to SANSTRII email communications, you may receive promotional emails relating to launches, products, discounts, and brand announcements.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in our messages.

We may still send necessary transactional emails, such as order confirmations, delivery updates, and customer support communications.

11. Intellectual Property

All original content on our website, including the SANSTRII name, logos, designs, graphics, photography, product artwork, and other brand materials, is owned by SANSTRII or used with appropriate authorization.

You may not reproduce, distribute, modify, sell, or commercially exploit our protected content without prior written permission, except where permitted by applicable law.

12. Customer Content and Feedback

If you voluntarily submit feedback, reviews, or other content to SANSTRII, you confirm that you have the necessary rights to share that content.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for legitimate business purposes connected with our services, subject to applicable law.

We may remove content that is unlawful, misleading, abusive, or infringes the rights of others.

13. Third-Party Services and Links

Our website may include links to third-party websites or use external services, including Shopify, payment providers, shipping services, and marketing platforms.

These third parties may operate under their own terms and privacy policies.

We are not responsible for third-party websites or services outside our control, except where applicable law provides otherwise.

14. Accuracy of Website Information

We aim to keep the information on our website accurate and up to date.

Occasionally, content may contain typographical errors or inaccuracies relating to product descriptions, availability, pricing, or promotional offers.

We may correct such errors when identified.

Any corrections affecting existing customer orders will be handled in accordance with applicable consumer protection laws.

15. Website Availability and Security

We work to maintain a secure and functional website.

However, we cannot guarantee that our website will always operate without interruption, technical errors, or temporary downtime.

We may perform maintenance, introduce new features, or modify website functionality when reasonably necessary.

Nothing in this section limits our legal responsibilities or your statutory rights.

16. Limitation of Liability

To the maximum extent permitted by applicable law, SANSTRII is not responsible for losses arising from circumstances outside our reasonable control.

We do not exclude or limit liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or restricts mandatory consumer rights, liability for fraud, or other liability that cannot legally be excluded.

17. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, process, protect, and share personal information, including information collected through our waitlist and marketing subscription forms.

Privacy Policy:

https://sanstrii.com/policies/privacy-policy

18. Governing Law and Consumer Rights

These Terms are governed by the laws of Latvia, subject to any mandatory consumer protections that apply in your country of residence.

If you are a consumer residing in the European Union or another jurisdiction with mandatory consumer protection rules, nothing in these Terms removes the protections available to you under applicable law.

Disputes should first be addressed by contacting us directly so that we can attempt to resolve the issue.

Where applicable, consumers may also seek assistance from competent consumer protection authorities or pursue available legal remedies.

19. Changes to These Terms

We may update these Terms to reflect changes to our products, services, business practices, or legal requirements.

Updated Terms will be published on this page with a revised "Last updated" date.

Changes will not retroactively remove rights arising from purchases already completed.

20. Contact Information

For questions about these Terms, orders, products, or SANSTRII services, please contact:

SANSTRII

Website: https://sanstrii.com

Email: info@sanstrii.com

We aim to respond to customer inquiries within a reasonable timeframe.